Investigating - We are currently investigating a potential issue affecting the Post Function feature following the release of version 8.6.0 on March 5, 2026.

A limited number of customers have reported unexpected behavior after upgrading. At this stage, the scope and impact of the issue remain unclear, and it does not appear to affect all instances running this version.

Our team is actively investigating the situation and is working with Atlassian to better understand the root cause.

We will provide further updates as soon as more information becomes available.

Mar 06, 2026 - 17:58 UTC
Elements Connect Operational
90 days ago
99.91 % uptime
Today
Elements Copy & Sync Degraded Performance
90 days ago
99.76 % uptime
Today
Elements Publish Operational
90 days ago
100.0 % uptime
Today
Elements Overview Operational
90 days ago
100.0 % uptime
Today
Elements Spreadsheet Operational
90 days ago
95.97 % uptime
Today
Elements Pulse Operational
90 days ago
100.0 % uptime
Today
Elements Catalyst Operational
90 days ago
100.0 % uptime
Today
Documentation Operational
90 days ago
100.0 % uptime
Today
Web Site Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 6, 2026

Unresolved incident: Potential issue affecting Post Functions.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026
Resolved - This incident has now been resolved.

Following the incident, several bugs have been identified:
- Date formats no longer respect user account preferences and are displayed in US format → Awaiting Development. A fix will be implemented as soon as possible.
- Custom templates display a blank screen for some users → A fix will be released shortly.
- “Error loading document” / response payload size error → A ticket has been opened. The root cause has not yet been identified and is currently under investigation.

For any additional information, please do not hesitate to raise a request on our support platform: https://support.elements-apps.com

Feb 23, 13:52 UTC
Monitoring - A fix has been deployed to repair broken macros.

This fix will automatically migrate any Spreadsheet macro encountered on visited Confluence pages.

We are currently monitoring the results.

Feb 18, 15:55 UTC
Update - Several fixes have already been implemented, and we are currently monitoring the results.

Additionally, we are working on a fix for customers who are unable to implement the workaround due to a large number of macros.

Feb 16, 15:04 UTC
Identified - A solution to fix migration issues has been successfully tested. We are completing final validations before the release.
Feb 12, 09:58 UTC
Investigating - It appears that the issue has not been fully resolved and still occurs in some specific cases. We are investigating the conditions under which this happens.
Feb 6, 16:28 UTC
Monitoring - A fix has been implemented and we are monitoring the results
Feb 5, 19:13 UTC
Identified - The impact has been identified. The issue affects some spreadsheet macros created prior to May 2023 that contain specific parameters not currently supported by the migration process.

The resolution has been found and a patch will be made available in the next hours.

Feb 5, 11:08 UTC
Investigating - We are currently investigating an issue where some spreadsheet macros are not working correctly, while others remain unaffected.

The following error appears in the browser developer console: "Cannot read properties of undefined (reading 'storageData')"

We will provide updates as soon as we have more information.

Feb 4, 14:47 UTC
Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.