Resolved -
Following our investigation and collaboration with Atlassian, the issue no longer impacts customers.
Our investigation did not identify a definitive root cause, but no further occurrences have been observed. The situation is now stable and all reported cases have been addressed.
We appreciate your patience and understanding.
Apr 1, 08:32 UTC
Update -
New deployments have been carried out, which may resolve the issue for impacted clients.
The investigation with Atlassian is still in progress, and the issue has been escalated on their side.
Mar 17, 10:00 UTC
Update -
The investigation with Atlassian is still ongoing.
Mar 11, 14:39 UTC
Investigating -
We are currently investigating a potential issue affecting the Post Function feature following the release of version 8.6.0 on March 5, 2026.
A limited number of customers have reported unexpected behavior after upgrading. At this stage, the scope and impact of the issue remain unclear, and it does not appear to affect all instances running this version.
Our team is actively investigating the situation and is working with Atlassian to better understand the root cause.
We will provide further updates as soon as more information becomes available.
Mar 6, 17:58 UTC