Elements Connect Cloud - Custom fields with dependencies are not loading on issue creation screen

Incident Report for Elements Apps

Resolved

Altassian has fixed an issue in the Forge UI Bridge API that prevented subscribers from receiving events.
The incident has been resolved in all regions as of 2025-01-23 08:40 UTC.

https://developer.status.atlassian.com/incidents/z45bmtkwt29y

Posted Jan 23, 2025 - 12:18 UTC

Update

The issue is related to the Forge Bridge API events. Atlassian has been notified, and we are awaiting further updates.

Posted Jan 22, 2025 - 14:53 UTC

Identified

We suspect that a change made by Atlassian on Jira may have contributed to the incident, and our development team is actively investigating and working on a potential fix

Posted Jan 22, 2025 - 11:03 UTC

This incident affected: Elements Connect.